FAQs & Glossary
Clear answers and shared definitions for background screening, drug testing, verifications, and compliance workflows.
Frequently asked questions
How long do background checks take?
Turnaround depends on the package, jurisdictions, and verification sources. We design packages to balance speed with defensibility—so you get crisp outputs without cutting corners.
What is adverse action?
Adverse action is the required process when a hiring decision may be influenced by a consumer report. It typically includes a pre‑adverse action notice, a waiting period, and a final adverse action notice—so candidates have a chance to review and dispute information.
Do you support DOT and non‑DOT drug testing?
Yes. We support DOT programs and non‑DOT programs, including random management, post‑accident, and reasonable suspicion workflows—aligned to your policy requirements.
What is POCT / instant testing?
POCT (Point‑of‑Care Testing) is rapid, point-of-care screening used when timing and logistics matter. It can be used as part of a broader program depending on policy and compliance needs.
What verifications can you run?
We support employment, education, professional licenses, and other role‑aligned verifications. Outputs include supporting details so your team can make consistent decisions.
Do you offer I‑9 Verification / E‑Verify support?
We support I‑9 verification workflows and E‑Verify guidance with audit‑ready artifacts to reduce rework and improve compliance posture.
Can you integrate with our ATS?
Yes. We support ATS integrations that streamline ordering, status updates, and results delivery—so screening stays in the hiring flow.
Glossary
A shared vocabulary makes compliance easier. Here are the terms you’ll see most often in screening workflows.
Consumer report
A report used for employment purposes that may include background screening information governed by the FCRA.
CRA
Consumer Reporting Agency. The organization that prepares and furnishes consumer reports.
Adjudication
Reviewing results against your hiring criteria to make consistent decisions.
Pre‑adverse action
Notice provided before a final adverse decision, giving the candidate time to review/dispute.
Adverse action
The final notice if you decide not to hire/promote/retain based on a report.
MRO
Medical Review Officer. Reviews certain drug testing results per program requirements.
DOT
Department of Transportation programs with specific testing rules and documentation requirements.
POCT
Point‑of‑Care Testing—rapid, point-of-care screening used to reduce workflow delays.
I‑9 / E‑Verify
Employment eligibility verification and DHS verification workflows.